Privacy Policy
E.Flavours Food & Drinks
Last Updated: 25 August 2026
E.Flavours Food & Drinks ("we", "us" or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect and use information when you visit our website, place an order or contact us.
1. Information We Collect
We may collect information such as:
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Your name
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Email address
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Telephone number
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Delivery and billing address
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Order and payment information
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Messages and enquiries you send to us
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Website usage and technical information, such as IP address and browser type
We only collect information that is reasonably necessary for operating our business and providing our services.
2. How We Use Your Information
We may use your information to:
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Process and deliver your orders
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Respond to enquiries and provide customer support
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Process payments
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Manage our customer and business records
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Improve our website, products and services
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Send marketing communications where permitted and, where required, with your consent
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Prevent fraud and protect the security of our website and business
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Meet our legal, accounting and regulatory obligations
3. Legal basis
We process your information where necessary to fulfil an order or contract, comply with legal obligations, pursue legitimate business interests, or where you have given consent.
You may withdraw consent or opt out of marketing communications at any time.
4. Sharing your information
We may share relevant information with trusted service providers who help us operate our business, such as:
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Payment providers
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Delivery and courier services
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Website and IT providers
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Accounting and professional advisers
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Marketing or communication providers where appropriate
We do not sell your personal information.
We may also disclose information where required by law or by a competent authority.
5. Protecting your information & your rights
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access or disclosure.
We retain information only for as long as reasonably necessary, including where required for legal, accounting or tax purposes.
Under applicable UK data protection law, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your information
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Restrict or object to certain processing
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Object to direct marketing
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Request transfer of certain information
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Withdraw consent where processing is based on consent
To exercise your rights, contact us using the details below. If you are unhappy with how we handle your personal information, you may also complain to the Information Commissioner's Office (ICO).